Give your business a 24/7 conversational team member that knows your company — your services, pricing, policies, and FAQs — and helps qualify leads, book appointments, answer customers, and surface internal knowledge instantly. We build and deploy a custom AI Chat Agent trained on your chosen sources (website content, FAQs, pricing sheets, product docs, CRM notes, reports) and connect it where your customers are (website widget, messaging apps, or internal tools). Every implementation begins with a flat setup fee that covers scoping, data ingestion, prompt engineering, integrations, testing and deployment; the flat fee is the standard starting price but may be adjusted if the project requires substantial additional training hours or extra integrations.
We start with a discovery session to confirm goals (support, lead-gen, booking, internal knowledge), the sources you want the bot trained on, and required integrations (calendar/booking, CRM, email, ticketing). During setup we ingest and prepare your content, design the agent’s prompts and flows, configure booking and CRM hooks, and run QA tests.
After launch you pick one of our support tiers — Basic Support, Optimization & Support, or Enterprise Care — which define the cadence of updates, conversation review, priority support, and proactive optimization.
The agent can be published to multiple channels; adding channels does not change your tier but does increase monthly maintenance effort (and will be reflected in the monthly fee).
We deliver a secure admin dashboard so you can review conversations, export transcripts, and monitor performance.
Monthly maintenance keeps the agent current and improves accuracy over time; higher support tiers include more frequent retraining, conversation audits, and prioritized technical assistance.
We handle data privacy and can limit which sources the agent may access; for regulated or sensitive data we’ll propose the appropriate controls during discovery.
Beach Chair Marketing
At Beach Chair Marketing, our mission is to empower businesses to achieve their growth potential by providing innovative, customized, and results-oriented digital marketing solutions.
We aim to be the trusted partner that allows our clients to "relax while we grow your business" by building strong online presences and driving measurable success.
What You'll Get:
Core Setup:
- One-time setup: scoping, data ingestion and normalization (site pages, FAQs, documents), prompt engineering, initial training, test QA, and deployment
- Integrations: basic calendar/booking and CRM/contact push included in standard setup; advanced or two‑way integrations quoted separately
- Admin handover: admin access, conversation logs, simple admin guide, and an initial performance baseline report
Enterprise Care
- Monthly: near-daily or continuous updates as needed, proactive drift detection and retraining, dedicated technical contact, advanced integrations (two-way CRM sync, personalization), compliance and audit support, and prioritized SLAs
- Deliverables: executive monthly review, conversion-focused recommendations, and implementation support up to agreed limits
Channel & maintenance notes
- Channels: the same agent can be published to multiple channels (site widget, Messenger, WhatsApp, SMS, in‑app). Adding channels increases testing and monthly maintenance effort and will be reflected in the monthly fee — it does not require moving to a different support tier.
- Volume & complexity: monthly pricing scales with average monthly conversation volume, number of integrations, and need for personalization or compliance features.
- Revisions & extras: Light revision allowance included per tier; additional revisions, rush retrains, multilingual support, or advanced analytics are quoted separately.
Security, privacy & ownership
- Data handling: we follow secure ingestion and storage practices; you control which sources are included and what the agent may disclose.
- Licensing: non-exclusive usage; raw training data or export of all conversation logs available per agreement (add-on).
- Compliance: for regulated data (PII, health, finance) we’ll propose controls and addenda during discovery.
Timelines & payment
- Typical setup timeframe: 1–2 weeks for simple setups; 2–4+ weeks for complex integrations or large-data ingestion. Final timeline provided in the scoped quote.
- Payment: flat setup fee invoiced at kickoff (adjusted if extra training hours are required); monthly support billed in advance per chosen tier. Setup fees are non-refundable after provisioning begins.