Give your customers a natural‑sounding voice assistant that answers calls, makes outbound calls, books and confirms appointments, handles follow‑ups, and looks up business data in real time. Our AI Voice Agent is a spoken‑language conversational assistant trained on your chosen sources (website, FAQs, pricing sheets, knowledge docs, CRM) and integrated with your calendar and CRM so it can check availability, schedule or reschedule appointments, capture contact details, and push leads into your systems. It supports multiple voices, accents and languages, handles concurrent calls, and delivers call transcripts and post‑call summaries to keep your team informed.
Every deployment begins with a flat one‑time setup fee that covers scoping, data ingestion, prompt & voice-flow engineering, integration with calendar/CRM, template approvals (for channel-specific platforms such as WhatsApp/telephony gateways), testing and launch. The flat setup fee is our standard starting price but may be adjusted if the project needs substantial extra training hours, many complex integrations, or extensive custom voice work. After launch choose one of three monthly maintenance tiers — Basic Support, Optimization & Support, or Enterprise Care — that define update cadence, conversation review, SLA priority, and proactive retraining. Publishing the same agent on multiple phone or messaging channels does not change the tier, but additional channels increase monthly maintenance effort and therefore affect the monthly fee.
Beach Chair Marketing
At Beach Chair Marketing, our mission is to empower businesses to achieve their growth potential by providing innovative, customized, and results-oriented digital marketing solutions.
We aim to be the trusted partner that allows our clients to "relax while we grow your business" by building strong online presences and driving measurable success.
What You'll Get:
Core setup (flat setup fee; may be adjusted for extra training hours)
- One-time setup: project scoping, data ingestion/normalization (site pages, FAQs, docs), transcript ingestion if available, prompt and voice-flow engineering, and test plan
- Integrations: calendar/booking and CRM push included in standard setup; advanced two‑way syncs, telephony carrier/setup, and platform approvals quoted separately
- Voice configuration: choice of voice(s), accents and language options; sample recordings and approval cycle before go‑live
- Testing & launch: QA with real-call scenarios, concurrency/load checks, and staging preview; post-launch smoke test
- Admin handover: access to transcripts/logs, admin dashboard, simple operation guide, and initial performance baseline report
Voice & channel notes
- Multi-channel: the same voice agent can handle inbound/outbound voice calls plus other channels (SMS, WhatsApp voice, in‑app voice) — channels increase testing and maintenance but do not change tier.
- Concurrency & capacity: agents can handle multiple concurrent sessions; concurrency planning is included in scoping and may affect pricing.
- Accuracy & quality: call audio quality, background noise, and heavy accents affect performance; source audio quality and clear training data improve outcomes and speed of tuning.
- Transcripts & notifications: automated post‑call summaries and call transcripts delivered to your inbox or CRM; transcription accuracy depends on audio quality and can be enhanced at extra cost.
Security, privacy & compliance
- Data handling: secure ingestion and storage practices; you control included sources and disclosure rules.
- Compliance: for regulated data (PII, healthcare, finance) we define retention, redaction, and audit controls during discovery and include necessary addenda.
- Logging & auditability: audit‑ready logs available for Enterprise Care and compliance deployments.
Timing, fees & policies
- Typical setup timeline: 2–4 weeks for standard voice deployments (simple integrations); 4–8+ weeks for complex or enterprise integrations. Final timeline confirmed in scoped quote.
- Setup fee: flat fee invoiced at kickoff, adjustable if extra training hours or complex integrations are required; non‑refundable after provisioning begins.
- Monthly billing: recurring fee per chosen support tier; monthly fee scales with number of channels, average monthly call volume, integrations, and need for personalization.
- Revisions & change orders: small edits included per tier; larger scope changes quoted separately. Cancellation policy and SLAs included in the contract.
Enterprise Care
- Monthly: near‑daily or continuous updates as needed, proactive drift detection and retraining, dedicated technical contact, advanced integrations (two‑way CRM sync, personalized responses using CRM data), compliance/audit support, and prioritized SLAs (option for 24/7 support)
- Deliverables: executive monthly review, conversion-focused recommendations, and implementation within agreed limits