Give your business a natural-sounding voice assistant that answers calls, makes outbound calls, books and confirms appointments, handles follow-ups, and looks up business data in real time. Our AI Voice Agent is trained on your chosen sources: website content, FAQs, pricing sheets, knowledge docs, CRM notes, and reports; and integrated with your calendar and CRM so it can check availability, schedule or reschedule appointments, capture contact details, and push leads into your systems. It supports multiple voices, accents, and languages, handles concurrent calls, and sends call transcripts and post-call summaries so your team always knows what happened.
Every deployment starts with a clear build phase and then moves into ongoing maintenance so the agent stays accurate, useful, and aligned with your business as it changes. We begin with a discovery session to confirm your goals, the data you want the bot trained on, and the integrations needed for booking, CRM, email, or ticketing. During setup we ingest and prepare your content, design the voice flows and prompts, configure call routing and calendar hooks, and run QA tests before launch. After go-live, you choose one of three support tiers: Basic Support, Optimization & Support, or Enterprise Care; which determine how often the agent is updated, reviewed, and improved. The same voice agent can be published across multiple phone or messaging channels, and while that does not change the support tier, additional channels usually increase ongoing maintenance work and can affect the monthly cost.
We also structure pricing in three parts so it stays easy to understand: a one-time build/setup cost for the initial design and deployment, a recurring monthly maintenance cost for monitoring, updates, content changes, and hosting, and an overusage cost for any call volume or usage that goes beyond the agreed limits.
In addition to those service costs, phone infrastructure is billed separately: we use Twilio for phone numbers and call handling, and those charges are passed through on your monthly invoice. That includes the phone number cost and per-minute calling charges.
These telephony costs are not included in the service pricing and are added on top of your monthly fees and any usage overages.
Beach Chair Marketing
At Beach Chair Marketing, our mission is to empower businesses to achieve their growth potential by providing innovative, customized, and results-oriented digital marketing solutions.
We aim to be the trusted partner that allows our clients to "relax while we grow your business" by building strong online presences and driving measurable success.
What You'll Get:
Core setup (flat setup fee; may be adjusted for extra training hours)
- One-time setup: project scoping, data ingestion/normalization (site pages, FAQs, docs), transcript ingestion if available, prompt and voice-flow engineering, and test plan
- Integrations: calendar/booking and CRM push included in standard setup; advanced two‑way syncs, telephony carrier/setup, and platform approvals quoted separately
- Voice configuration: choice of voice(s), accents and language options; sample recordings and approval cycle before go‑live
- Testing & launch: QA with real-call scenarios, concurrency/load checks, and staging preview; post-launch smoke test
- Admin handover: access to transcripts/logs, admin dashboard, simple operation guide, and initial performance baseline report
Pricing structure
- Build / setup cost: one-time implementation fee for initial engineering, integrations, and training
- Maintenance cost: recurring monthly fee for monitoring, model updates, content changes, small improvements, and hosting
- Overusage / overage cost: variable charge applied only when call volume or usage exceeds agreed limits, such as high call traffic, added telephony usage, or extra compute/API demand
- Twilio costs: billed separately and added to monthly invoices, including phone number rental and per-minute call charges
Voice & channel notes
- Multi-channel: the same voice agent can handle inbound/outbound voice calls plus other channels (SMS, WhatsApp voice, in‑app voice) — channels increase testing and maintenance but do not change tier.
- Concurrency & capacity: agents can handle multiple concurrent sessions; concurrency planning is included in scoping and may affect pricing.
- Accuracy & quality: call audio quality, background noise, and heavy accents affect performance; source audio quality and clear training data improve outcomes and speed of tuning.
- Transcripts & notifications: automated post‑call summaries and call transcripts delivered to your inbox or CRM; transcription accuracy depends on audio quality and can be enhanced at extra cost.
Security, privacy & compliance
- Data handling: secure ingestion and storage practices; you control included sources and disclosure rules.
- Compliance: for regulated data (PII, healthcare, finance) we define retention, redaction, and audit controls during discovery and include necessary addenda.
- Logging & auditability: audit‑ready logs available for Enterprise Care and compliance deployments.
Timing & policies
- Typical setup timeline: 2–4 weeks for standard voice deployments (simple integrations); 4–8+ weeks for complex or enterprise integrations. Final timeline confirmed in scoped quote.
- Revisions & change orders: small edits included per tier; larger scope changes quoted separately. Cancellation policy and SLAs included in the contract.
Basic Support
- Monthly: 1 scheduled knowledge refresh/update, uptime & health monitoring, basic call‑flow edits within allowance, and business‑hours email support
- Deliverables: monthly summary (call volume, transcripts, fallback rate, booked appointments)